How you can protect yourself
With https://app.venturebacked.co and our Venture Backed app (coming soon), you can access your Venture Backed user account anytime, from almost anywhere. We use secure technology to protect your information, so you can feel safe interacting with and engaging on our platform.
Before you sign in, make sure you’re on the authentic Venture Backed website by checking your browser address bar to see if it has:
This information might look different depending on the browser you’re using. When a third party has verified the site you’re trying to access, you’ll see a message on the site letting you know you’re on a verified website. You can view this message by clicking the lock icon next to the website URL.
Think you’ve shared your personal information?
Sign in to https://app.venturebacked.co and check your user account information. If you notice suspicious activity in your user account, let us know right away. If you think you’ve mistakenly given out personal information (such as your username and password) in an email, text or website that might be fraudulent, contact us right away. We’ll help secure your account.
And, if you’ve shared your username or password with a person or a service you don’t feel secure about, change them anytime in “Profile & settings.”
You can also forward a suspicious email message to us at email@example.com. We’ll send you an automated response to let you know we got the message.
You can protect yourself and your Venture Backed user account by recognizing and preparing for online threats. Here are a few ways to keep yourself and your business information safe:
Be careful about giving out your username and passwords.
Giving anyone access to your accounts can put your personal and business information at risk. This includes financial websites and apps that offer tools to help you manage your accounts, invest or prepare your taxes.
We work with some companies that allow you to enter credentials (such as accounting and banking credentials) directly into a secure Venture Backed system and/or window when creating Deal Rooms on our platform. It is your right, at any point, to remove access if you change your mind.
We continue to work with additional companies to provide that secure access. If you have given your Venture Backed username or password or any other sensitive credentials to a company that is not affiliated with and under the software security control of Venture Backed, you should:
We also recommend using an email provider that asks you to verify your identity in multiple steps.
Be careful on social media
It’s better to be cautious about the information you share on social media. Don’t use information from your social media account for your password.
We make our products and services secure, but there are things you can do to keep your accounts safe, too:
You get an email that appears to be from a reputable company you know or do business with, like us. The email asks you to reply or go to a website that looks like https://app.venturebacked.co, where you’ll be asked to give your Venture Backed username, password, or other personal or business information.
You get a voice mail or text message telling you your Venture Backed user account will be closed, frozen or terminated unless you call or go to a website, where you’ll be asked to give personal or business information.
Scams often try to create a feeling of urgency or alarm, by threatening to close off an account, or offering a security update—as soon as you provide your personal or business information. A few more common culprits are emails, phone calls or text messages that:
If you think you’ve received a suspicious email but you haven’t acted on it, please forward it to firstname.lastname@example.org.
Learn how to spot suspicious emails
Think before you open
Don’t open an email attachment, even if it appears to be from a friend or co-worker, unless you’re expecting it or you’re absolutely sure you know what it contains.
Watch out for email subject lines or emails with a generic message like “check this out” or “thought you’d be interested in this.” Make sure you know who sent the email before you open an attachment or click any links.
Protect your equipment
Install anti-virus and firewall software on your computer and keep it up to date.
Be cautious about offers for free anti-virus software; make sure you get your software from a reputable company. Look for anti-virus software that scans incoming communications and files for viruses, removes or quarantines viruses and updates automatically.
A firewall is software or hardware designed to block unauthorized access to your computer. It’s especially important to run a firewall if you have a cable modem or DSL line or other broadband connection, because they’re targeted often. Many current operating systems come with a built-in firewall, which you have to turn on.
Safeguard your business
If you own a business, it’s important to: